Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Partners We ship all orders through Shiprocket, partnering with trusted couriers like Delhivery, BlueDart, and DTDC across India.
Delivery Timeframes
- Standard Shipping (₹99) — 5-7 business days
- Express Shipping (₹199) — 2-3 business days
- Free Shipping — available on qualifying orders
Order Tracking Once your order is shipped, you will receive a tracking number via SMS and email. You can track your order on the courier's website or through Shiprocket's tracking portal.
Shipping Coverage We currently ship across all states and union territories in India.
Delays Delivery times may be affected by public holidays, weather conditions, or other unforeseen circumstances. MODEOR is not responsible for delays caused by the courier partner.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us at modeor.store@gmail.com within 48 hours of the expected delivery date.